FAQ

Frequently asked questions

Monte Zucker Education (MZed). This is our 13th national tour. One of our recent productions, The Art of Visual Storytelling Tour with Alex Buono, Oscar Nominee and Director of Photography for the SNL film unit-drew record attendance for a filmmaking tour of over 4,000 students in 31 cities.
Most definitely! Upon completion of the event you will need to email our Tour Manager at wendi@mzed.com and request your certificate.
Your receipt will have the venue name on it. If you’ve misplaced your receipt or simply want the most current information, go to the Dates & Locations page and click “Information” for your city.
Registrations can be canceled up to 14 days before the event for a full refund minus a $25.00 processing fee. Should cancellation take place outwith the 14 day window a store credit will be issued for your choice up to the value of same.
Yes you may. Please call us at 877-318-1032 US Toll Free or 202-448-2895 and we’ll be happy to move your registration to another city.
Unfortunately, no. The event is a ticketed event and requires one ticket per person.
The Hands-On Masterclass daytime slot will begin at 9:00am. Registration for this will begin at 8.15. Arriving early will give a good opportunity to mingle with fellow attendees. The evening slot of the Hands-On Masterclass will begin at 6:00pm. Likewise, it is preferable to be there no later than 5:15 pm.
Yes, but you might miss out on the most valuable information. Therefore the earlier the better for best seats.
Please bring your e-Ticket or a copy of your receipt that was emailed to you when you purchased your ticket online. If you misplaced that, don’t worry; we’ll have a list of all ticketholders with us onsite—we’ll just look you up.
We will not have food available as part of the class. Each location will have restaurant facilities on site and nearby that you can purchase food from.
Please feel free to bring your lunch, and be courteous of others and respectful of the venue's policies when eating.
Masterclass bring camera/long lens of your choosing (ideal range70-200 prime or zoom). We will be utilizing canon 600 ex-rt flashes in class and all attendees are encouraged to use them, but attendees may prefer to bring their own specific flash brand, or models of speedlite/speedlights, if you would like to utilize and learn to use your own lights and settings and work with your own lights.
Daytime class bring pen and paper and camera/ long lens of your choosing (70-200 range) from 4-6 pm.
We’re accessible. If you have questions or comments, just call us at 877-318-1032 US Toll Free or 202-448-2895, or email wendi@mzed.com. Office hours are from 9am-8pm Eastern time Monday through Friday.